English FAQ

English FAQ – Villa V Boutique Hotel Brașov

  1. What are the check-in and check-out times at Villa V Boutique Hotel Brașov?
    Check-in starts at 15:00 (3 PM) and check-out is by 11:00 AM, giving you plenty of time to explore Brașov Old Town before departure.

     

  2. Is breakfast included when I book a room at your boutique hotel in Brașov?
    Yes—unless a special rate states otherwise, every direct booking includes our complimentary breakfast.

     

  3. Where can I park near Villa V Boutique Hotel Brașov?
    Free street parking is available right in front of the villa or paid parking on the opposite side. Motorcycle riders can park securely inside our gated yard.

     

  4. Is Villa V Boutique Hotel Brașov pet-friendly?
    Unfortunately, we cannot accommodate pets; this helps us maintain a hypoallergenic, luxury environment for all guests.

     

  5. Do you arrange airport transfers to Brașov, Sibiu, or Bucharest (OTP) airports?
    We partner with vetted transport companies— airport transfers can be arranged upon request and may involve an additional cost.

     

  6. Does Villa V offer free high-speed Wi-Fi in every room?
    Absolutely—our fiber-optic Wi-Fi covers every room and common space, perfect for remote work or streaming 4K content.

     

  7. Are children welcome at Villa V Boutique Hotel Brașov?
    Yes, families with children of all ages are welcome, and we can provide baby cots or extra beds on request (subject to room type).

     

  8. How far is Villa V from Brașov Old Town and other attractions?
    We’re a short 3 km / ~7-minute drive from the Council Square and Black Church, with quick access to Poiana Brașov ski slopes or to the top tier mountain bike trails.

     

  9. Is your reception desk open 24 / 7?
    Our on-site team is available until 15:00; after that we provide self-check-in instructions and a phone line for any assistance.

     

  10. What languages does your staff speak?
    Romanian and English.

     

  11. Can I pay with a Romanian vacation voucher (card de vacanță)?
    Yes—accepted for direct bookings made via our site, phone, or email.

     

  12. What seasonal activities can I enjoy near your boutique hotel in Brașov?

     

    • Winter: Skiing and snowboarding in Poiana Brașov (20 min)

       

    • Spring–Fall: Hiking Tampa Mountain, bear-watching tours, and Transylvania castle day-trips, mountain biking on the longest and most complex mountain biking trails in the country.

       

  13. What are the top things to do in Brașov recommended by Villa V?
    Ask our team for a curated list—from hidden-gem restaurants, local tips and to day-trips to Bran Castle and Râșnov Fortress.

     

  14. Does Villa V have a guest kitchenette?
    Yes, a shared kitchenette on the first floor features a fridge, microwave, kettle, and basic utensils.

     

  15. Can I request a tax invoice (factură) for my stay?
    Certainly—please mention it when booking or at check-in.

     

  16. Is Villa V Boutique Hotel Brașov licensed by the Romanian Ministry of Tourism?
    Yes, we are fully certified and inspected for quality standards.

     

  17. Can I request an extra bed or baby crib?
    We can add one depending on room category; fees apply and availability is confirmed after booking.

     

  18. Does Villa V have an elevator?
    The villa is elevator-free, but our staff gladly help you with your luggage to your room.

     

  19. Do rooms at Villa V include a workspace?
    Every room has a desk or table with ample lighting and power outlets—ideal for digital nomads.

     

  20. What is your cancellation policy?
    Before confirming your booking, we encourage you to carefully read the cancellation policy associated with each rate. These policies are clearly described to help you make an informed decision.
    If you have questions, feel free to call us at +40722347987, email us at office@villav.ro, or use the contact form on our website.

     

  21. Which restaurants near Villa V Boutique Hotel Brașov do you recommend?
    See our curated list of recommended top Brașov restaurants – hand-picked for quality local cuisine.

     

  22. Is smoking allowed at Villa V Boutique Hotel Brașov?
    Smoking is prohibited indoors; however, guests may smoke in the garden or on a private balcony.

     

  23. Which airport is closest to Villa V Boutique Hotel Brașov?

     

    • Brașov-GHV (15 km)

       

    • Sibiu SBZ (140 km)

       

    • Bucharest OTP (160 km)

       

  24. Can I store my luggage before check-in or after check-out?
    Yes, complimentary luggage storage is available.

     

  25. What is the best way to book a room at Villa V Boutique Hotel Brașov?
    Booking directly on our official website or by phone guarantees the lowest price and real-time availability.